If you need to cancel your appointment, please do so at least 24 hours before your scheduled appointment to avoid a cancellation fee. If canceled with less than 24 hours notice, the full appointment value will be charged.
Once booked, you are fully responsible for managing, changing, and/or canceling your appointments. Email appointment reminders are sent as a courtesy only and do not impact the cancellation policy.
To ensure the genuine care and comfort of our guests, all appointments begin and end on time. For late arrivals, the service time will be reduced accordingly, and you will be required to pay the full price. In special cases, and when our schedule allows, we may accommodate a partial or full appointment. This will be at our discretion and with advanced notification of late arrival.
Our minimum age requirement for Microblading, Massages & eyelash extension services is 18 years of age.
To ensure a safe and relaxing experience for all our guests, we do not allow babies or children under 16 years of age in the studio. This policy is also for your children's safety, as you cannot attend to them during your appointment. We cannot perform your service if you arrive with children. This policy is strictly enforced.